Job Description
We are looking for an ambitious Hospitality Manager who will help us organize the daily operations of our beautiful and unique facilities. We are a small, locally-owned business with ample opportunities for growth and exposure to many facets of hospitality. You will be responsible for coordinating and supervising our staff members and lead them by example to ensure the highest quality of services.
Duties and Responsibilities:
- Organize and coordinate staff and operations
- Supervise and oversee Front Office staff members
- Monitor all online booking engines and guest correspondence.
- Coordinate social media platforms and digital marketing efforts
- Continued development and communication of standard operating procedures
- Ensure adherence to relevant legal, health and safety regulations and guidelines
- Roughly one shift per week of AP and data entry
- Keep and update relevant documents and records
- Check supplies and equipment quantity and quality
Requirements:
- Previous working experience in hospitality management
- Working experience in customer service or sales
- Knowledge of the best practices and procedures for customer service, hospitality management, hotel operations
- Hands on experience with MS Office and relevant software
- Excellent communication, leadership, relationship building and interpersonal skills
- Problem-solving aptitude
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Work Location: In person
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About Fireside Resort