Marketing & Community Engagement Manager

POSITION SUMMARY
The Marketing & Community Engagement Manager is responsible for driving Teton Habitat’s public presence, marketing execution, community outreach, and volunteer engagement. This role serves as a key connector between the organization and the community while supporting fundraising, volunteerism, homeowner engagement, and brand awareness.

This position will work closely with leadership, staff, and external marketing consultants to execute ongoing marketing and communications efforts. The role places an emphasis on marketing implementation, communications coordination, digital content management, and community-facing engagement, while maintaining a role in volunteer coordination and support.

The Marketing & Community Engagement Manager will support all areas of the organization including development, construction, ReStore operations, homeowner services, volunteer engagement, and community events.

RESPONSIBILITIES & DUTIES
Marketing & Communications

• Develop and assist in executing an annual marketing and communications plan aligned with organizational priorities and fundraising goals.
• Serve as a primary storyteller for Habitat by helping communicate the organization’s mission, impact, homeowner stories, volunteer experiences, and fundraising campaigns.
  Coordinate and execute ongoing marketing responsibilities in partnership with Habitat leadership and external marketing consultants.
• Manage and maintain organizational communication channels including:
  • Website updates and content management
  • Social media scheduling and execution
  • Monthly newsletters and email communications
  • Event promotions and community outreach materials
• Coordinate marketing calendars, communication timelines, and content planning.
• Assist with press releases, media outreach, photography coordination, and public relations opportunities.
• Ensure brand consistency across marketing materials, digital platforms, and community communications.
• Coordinate with marketing consultants to align strategy, deliverables, content, and project execution.
• Support fundraising and development campaigns through marketing collateral, donor communications, sponsorship materials, and storytelling.

Community Engagement & Outreach

• Build awareness of Habitat and its programs through speaking engagements, community events, outreach opportunities, and partnerships.
• Represent Habitat at public events, networking opportunities, nonprofit collaborations, and community meetings.
• Develop and sustain relationships with local businesses, schools, faith organizations, nonprofits, volunteers, and community groups.
• Maintain community event participation and volunteer outreach efforts throughout the year.
• Manage community engagement materials and outreach resources used at events and volunteer fairs.
• Conduct timely follow-up communication with community members, volunteers, and prospective supporters.

Volunteer Engagement & Coordination

• Oversee and support volunteer coordination efforts for build sites, ReStore operations, events, committees, and administrative support.
• Work as the volunteer coordinator alongside the construction team to support volunteer scheduling and communication.
• Maintain volunteer engagement systems and ensure volunteers receive clear communication, appreciation, and support.
• Assist with volunteer recruitment efforts and group volunteer experiences.
• Coordinate volunteer recognition and appreciation initiatives.
• Support volunteer documentation and tracking including waivers, shift scheduling, volunteer hours, and reporting
• CRM, Salesforce & Administrative Coordination
• Coordinate and maintain CRM database supporting Development Manager.
• Maintain and support CRM systems including Salesforce, Form Assembly, GiveSmart, and related engagement platforms.
• Assist with volunteer, homeowner, event, donor, and community engagement data management.
• Help coordinate and maintain event registration systems, communication workflows, and reporting.
• Support data cleanup, volunteer hour tracking, homeowner sweat equity verification, and campaign organization.
• Assist with marketing and fundraising platform administration and reporting.
• Coordinate with finance staff to ensure accurate processing and documentation of event and platform transactions.

Events & Fundraising Support

• Coordinate and assist Development Manager with events and fundraising efforts.
• Assist in planning and executing organizational events including:
  • Dream Builders Luncheon
  • Old Bill’s Fun Run
  • Gingerbread Fundraiser
  • Home Dedications
  • Poinsettia Sales
  • Community Outreach Events
  • Volunteer Appreciation Activities
• Coordinate event logistics, communication timelines, guest management, volunteer support, and marketing materials.
• Support sponsorship fulfillment, attendee communications, and post-event stewardship.
• Assist with event setup, volunteer coordination, photography, signage, nametags, seating coordination, and donor communications as needed.

Organizational Coordination

• Collaborate with the CEO, Development Manager, Construction Team, ReStore Team, and Homeowner Services staff to support organizational goals.
• Participate in staff meetings and cross-departmental planning.
• Help identify community partnership opportunities, donor leads, volunteer prospects, and outreach strategies.
• Maintain a collaborative, mission-driven approach across all organizational functions.

REQUIRED SKILLS & EXPERIENCE:

• 2–5 years of professional experience in marketing, communications, community engagement, nonprofit outreach, or public relations.
• Strong written and verbal communication skills.
• Experience managing social media platforms, newsletters, websites, and digital communication tools.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Experience coordinating with consultants, vendors, and external partners.
• Proficiency with Microsoft Office, Salesforce or CRM systems, email marketing tools, and volunteer/event management platforms.
• Ability to work collaboratively across departments and with diverse community stakeholders.
• Strong project management and execution skills.
• Ability to adapt quickly, learn systems, and solve problems independently.
• Passion for the mission of Habitat for Humanity and affordable housing.

PREFERRED QUALIFICATIONS

• Nonprofit experience.
• Event planning and volunteer management experience.
• Marketing, graphic design and content creation skills.
• Experience with Salesforce, GiveSmart, Form Assembly, or similar platforms.
• Spanish language proficiency.

ABOUT HABITAT: Habitat for Humanity of the Greater Teton Area (Teton Habitat) brings people together to build homes, communities and hope. We help hard working families find opportunities and stability to improve their futures. Habitat helps build stronger families and neighborhoods through homeowner education and by partnering with donors and volunteers to construct attractive, affordable homes. Homes are sold at no profit to pre-selected partner families with an interest free loan. Homeowners are required to contribute 500 hours of “sweat equity,” save at least $2,500 toward the home closing, and take a series of homeowner education classes. Teton Habitat also runs a Habitat for Humanity ReStore, which sells donated building supplies, home furnishing and appliances to help fund Habitat’s mission. Teton Habitat is a locally run affiliate of Habitat for Humanity International.