Caldera House

Caldera House is a spirited luxury hotel and commercial property located within the heart of Teton Village in Jackson Hole, WY.  With its prime location, 'the House' (as we like to call it) will offer luxury accommodations and memberships, all at the foot of one of the top ski resorts in the world. 

The House includes a restaurant, cafe and two retail outlets, all open to the public. The property is also home to eight luxury hotel suites.  

The House is a unique place where luxury hospitality is married with authentic, spirited personality.  Our members and guests are affluent adventure seekers, looking to connect with the moment and the natural world around them.  

Caldera House 3275 W. Village Drive, Teton Village, WY, USA
Sep 13, 2019
Full time
Located at the base of Jackson Hole Mountain Resort, Jackson’s landmark ski-in ski-out hotel, Caldera House defines mountain luxury. The property is the product of five individual’s deep love for Jackson Hole, creating the ultimate modern chalet in the heart of Teton Village.  Redefining ski-in, ski-out convenience, Caldera House brings together a team of like-minded individuals who chase the mountain lifestyle, fresh tracks, and are passionate about providing exceptional service to our members and guests.  Position Summary This position is primarily responsible for maintaining all building related systems to ensure the safety of hotel guests, associates and vendors.  In any given shift you will be expected to complete tasks of all facets of this job description. Responsibilities  Perform preventative maintenance assignments on a scheduled basis Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment Maintain the building exterior and "curb appeal Refurbish furniture and fixtures within guest rooms and common areas such as cabinets, tables, chairs, doors, windows, and counters.  Paint and finish furniture and fixtures if needed Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction Perform any other job-related duties as assigned Qualifications Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry Hotel experience preferred Must be able to receive instructions and communicate progress of work assignments Effective verbal and written communication skills Benefits Salaried position, Housing available, health benefits, 401K, shift meal, learning & growth opportunities, discounts at our on-site restaurants and retail shops, fantastic ski benefits, and a fun work environment with amazing staff! Please submit a resume to employment@calderahouse.com  
Caldera House 3275 W. Village Drive, Teton Village, WY, USA
Sep 12, 2019
Full time
Located at the base of Jackson Hole Mountain Resort, Jackson’s landmark ski-in ski-out hotel, Caldera House defines mountain luxury. The property is the product of five individual’s deep love for Jackson Hole, creating the ultimate modern chalet in the heart of Teton Village.  Redefining ski-in, ski-out convenience, Caldera House brings together a team of like-minded individuals who chase the mountain lifestyle, fresh tracks, and are passionate about providing exceptional service to our members and guests.  Position Summary The concierge will extend a high level of personalized service to all members and guests. Essential Duties & Responsibilities Greet guests, assist and direct them appropriately; answer the telephone Receive, store and deliver luggage to condos Perform office administration duties and maintain organization Proactively anticipate the needs of the guests, remembering frequent guests’ preferences Accept payments for guest accounts and condo reservations; maintain a house bank Make dining and activity reservations for guests, in some cases provide tickets, confirmation printouts and arrange transportation Carry out unusual requests for guests, such as finding a restaurant with a specific menu item Communicate with team members to ensure the highest level of personalized service Education, Experience, & Skills Experience as a concierge or in a similar position is an asset Ability to multitask and attention to detail required Proficiency in Microsoft Office applications required Possess an in-depth knowledge base of local restaurants, entertainment venues, and other activities Must be able to stay through entire season Must be willing to work all shifts AM/PM, weekends and holidays Benefits Housing available , health benefits, 401K, competitive pay, gratuity, shift meal, discounts at our on-site restaurants and retail shops, slope side locker, ski storage, ski pass benefits, ski breaks, and a fun work environment with an amazing team! Please tell us about yourself in a cover letter, as well as submit a resume to employment@calderahouse.com .  
Caldera House 3275 W. Village Drive, Teton Village, WY, USA
Sep 12, 2019
Full time
Located at the base of Jackson Hole Mountain Resort, Jackson’s landmark ski-in ski-out hotel, Caldera House defines mountain luxury. The property is the product of five individual’s deep love for Jackson Hole, creating the ultimate modern chalet in the heart of Teton Village.  Redefining ski-in, ski-out convenience, Caldera House brings together a team of like-minded individuals who chase the mountain lifestyle, fresh tracks, and are passionate about providing exceptional service to our members and guests.  Position Summary The Food and Beverage Supervisor will work closely with the Manager of Old Yellowstone Garage on all food and beverage services provided at the property.  This includes operations associated with all restaurants, bars and lounges, banqueting, room service, and in-suite catering. Essential Duties & Responsibilities Manage all operations associated with Caldera House's in-house food and beverage programs in conjunction with the designated management team Coordinate with kitchen staff on the quality, presentation, and efficient flow of food products and service Ensure Alpine lounge operations meet the needs of the Club during the winter months Manage a room service program in conjunction with the needs of a luxury hotel property Manage event execution, and associated aspects of the events/catering business.  This includes in-suite catering for hotel guests, requests for our in-house Club department, private events in our Alpine Lounge, Gallery, or any other space located on or off property Inventory management  Service standards should strike balance between the unique culture of Jackson Hole and luxury hospitality Attention to detail is key Table service/etiquette Cleanliness of guest facing spaces Decor, lighting, music, and vibe Uniform/dress code of staff Establish and maintain a system of effective communication with all employees and departments to ensure they are aware and prepared for daily activities and special events Play active role in identifying challenges facing the organization and present constructive solutions to help lead the organization forward Education, Experience & Skills High school diploma or equivalent preferred 2 years related experience required  Basic knowledge of wine, food and cooking methods ServSafe certification an asset Benefits Housing available, health benefits, 401K, shift meal, learning & growth opportunities, discounts at our on-site restaurants and retail shops, fantastic ski benefits, and a fun work environment with amazing staff!   Please tell us about yourself in a cover letter and submit a resume to employment@calderahouse.com