Caldera House

Caldera House is a spirited luxury hotel and commercial property located within the heart of Teton Village in Jackson Hole, WY.  With its prime location, 'the House' (as we like to call it) will offer luxury accommodations and memberships, all at the foot of one of the top ski resorts in the world. 

The House includes a restaurant, cafe and two retail outlets, all open to the public. The property is also home to eight luxury hotel suites.  

The House is a unique place where luxury hospitality is married with authentic, spirited personality.  Our members and guests are affluent adventure seekers, looking to connect with the moment and the natural world around them.  

Caldera House 3275 W. Village Drive, Teton Village, WY, USA
Jan 02, 2020
Full time
Located at the base of Jackson Hole Mountain Resort, Jackson’s landmark ski-in ski-out hotel, Caldera House defines mountain luxury. The property is the product of five individual’s deep love for Jackson Hole, creating the ultimate modern chalet in the heart of Teton Village.  Redefining ski-in, ski-out convenience, Caldera House brings together a team of like-minded individuals who chase the mountain lifestyle, fresh tracks, and are passionate about providing exceptional service to our members and guests.  Position Summary The concierge will extend a high level of personalized service to all members and guests. Essential Duties & Responsibilities Managing online and phone reservations Proactively anticipate the needs of the guests, remembering frequent guests’ preferences Communicate with team members to ensure the highest level of personalized service Arrange dining reservations, activities, and transportation upon request from hotel guests and members Act as the point of reference for guests and members who need assistance or information and promptly attend to their wishes and requirements Perform office administration duties and maintain organization Accept payments for guest accounts and condo reservations; maintain a house bank Carry out unusual requests for guests, such as finding a restaurant with a specific menu item Education, Experience, & Skills Experience as a concierge or in a similar position is an asset Highly organized with great attention to detail Flexible and willing to perform other tasks as assigned Ability to thrive in a fast-paced, high-intensity work environment Proficiency in Microsoft Office applications required Possess an in-depth knowledge base of local restaurants, entertainment venues, and other activities Must be able to stay through entire season Must be willing to work all shifts AM/PM, weekends and holidays Benefits Housing available , health benefits, 401K, competitive pay, gratuity, shift meal, discounts at our on-site restaurants and retail shops, slope side locker, ski storage, ski pass benefits, ski breaks, and a fun work environment with an amazing team! Please tell us about yourself in a cover letter, as well as submit a resume to [email protected] .