Hotel Terra and Teton Mountain Lodge and Spa
Teton Village, WY, USA
Oversee the responsibilities of the Front Office. Maintain high standards in all aspects of internal and external service and embrace the Hotel Terra & Teton Mountain Lodge service culture. Promote, develop and maintain unity and teamwork throughout the department. Actively participate in all aspects of Front Office operations, including assisting in check in, check out, and reservations. Communicate with guests in a professional, courteous, and helpful manner. Manage Front Office team to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives. Competitive salary based on experience.
Job duties:
Recruit, support, build skills, and knowledge of staff. Provide ongoing training , ensure cross training in procedures and customer service in all Front Office departments.
Encourage and recognize all staff in their role. Delegate responsibilities and monitor progress on various tasks.
Supervise the performance,...