The National Museum of Wildlife Art
Museum Shop/Visitor Services Associate
Reports to : Museum Shop Manager
Objective: The Museum Shop/Visitor Services Associates are responsible for conducting sales, stocking inventory, answering questions from the public and maintaining appropriate operation of the Museum Shop. The Associates are responsible for providing a positive public image of the museum to all visitors.
Museum Shop Duties and Responsibilities:
Conduct daily shop sales, while providing excellent customer service.
Meet and exceed monthly sales goals.
Assist customers to make the perfect purchase.
Efficiently open and/or close the Museum Shop accordingly to shop procedures. This includes counting cash, nightly deposit, securing store. Review drawer count throughout the day.
Responsible for the efficient and accurate operation of Museum Shop and Admissions POS system, cash registers and credit card machines.
Demonstrate product knowledge to encourage more sales.