Concierge

  • Caldera House
  • Teton Village, WY, USA
  • Jun 04, 2021
Full time Hospitality

Job Description

Job & Company Overview: Caldera House brings together a team of like minded individuals who chase the mountain lifestyle and are passionate about providing exceptional guest service to our members and guests. We are an eight suite boutique hotel with an authentic and spirited approach to luxury hospitality. The concierge is the welcoming face of Caldera House and plays a dynamic role in the guest experience. Our tight-knit team works together to coordinate the details of each guest stay, assist club members, and ensure guest satisfaction. The ideal candidate enjoys working in a social environment and is both dedicated and motivated. Hospitality experience is welcome but not required. Candidate will be trained and we will help you grow. We offer upward mobility & opportunities to build an exciting and fulfilling career. 

Benefits:

  • Unlimited earning potential with commission and gratuity
  • Team Outings (Learn what we offer guests and spend time with your team)
  • Ski Pass Discounts
  • Bus Pass (Commuter as well)
  • Slopeside Locker (all seasons)
  • Break Room
  • Retain and F&B discounts
  • Employee Meal
  • Flexible Schedule (morning or evening available)
  • Health Insurance
  • 401(k) + Company Match

Duties & Responsibilities:

  • Most of the time is spent at the front desk but portions of the day are spent actively prepping suites for guests and performing check in's
  • Work closely with other departments 
  • Greet all members and hotel guests as the face of Caldera House with enthusiasm & professionalism
  • Build exciting and custom itineraries for hotel guests with your expert knowledge of the area
  • Enjoy creative freedom to facilitate a memorable stay, build unique experiences, solve problems, and more!
  • Perform basic administrative/organizational duties and have a solid understanding of computer programs
  • -Have a working knowledge of reservations & assist in taking bookings and selling rooms
  • -Speak to local vendors to secure bookings for activities, transportation, & dining

Qualifications:

  • Current or future resident of the Jackson area
  • Motivated to learn new skills
  • Basic knowledge of the local area
  • Motivated to learn new skills
  • Ability to sit, stand, move around, and carry items of up to 50lbs
  • Strong competence with computer skills and Microsoft Office
  • Flexible schedule, ability to work days, nights, weekends, and holidays

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