Manage all Shipping and Fulfilling of ecommerce orders
Using shipping software, print labels, pick the orders from stock, pack orders in boxes and coordinate FedEx for shipping, and make sure shipment goes out.
Office Admin: Courier packages to post office, run errands to Alpine or Jackson area, assist with customer service issues and remedies, assist in marketing photo shots, ordering and kitting of literature including in shipments,
Do vendor compliance for Amazon and other large retailers
Receiving product and maintaining inventory
Coordinate freight deliveries
Receive and inventory all product into inventory software
Apply barcode labels to incoming product
Do monthly inventory spot check
Do light product assembly and quality control
Pair shafts with blades and add inserts
Pack product into printed boxes
Assist with customer service functions
Understand DMOS warranty and return policy and communicate them to customers.
Handle inquires independently with respect to fulfillment issues (e.g., where’s my order)
Assist with Amazon FBM/FBA customer inquiries regarding shipment of orders
Report to team inventory needs, fulfillment improvement ideas, and continuous improvement suggestions.
Skills and Qualifications
Experience in work flow processes (there’s a strong cadence to the day and work week)
Ability to use software and the internet well (work on a PC)
Administrative Writing Skills
Microsoft Office Skills
Experience in Shipstation, TradeGecko, ZenDesk, Shopify, Amazon Seller Central is a plus, ability to train and learn is key
Ability to work with tools and repair tools
Ability to do assembly
Must be able to lift 75+ lbs
Sense of Duty - When the responsibility to succeed is based on respect, commitment, and care, high levels of ownership and humility will be the result.
Business Orientation - Independent professionals understand the value of time and can articulate where systems need improvement and leverage that knowledge through serious, deliberate focus on the task at hand.
Integrity- Those who achieve true success have a track record of trustworthiness and dependability even when the pressure is on. When integrity is important to you then it will be clear in your words and actions on the job.
Proactive communicator. Straight up. Assertive and respectful
GSD (“get shit done”) mentality
Runner, not a sitter
Takes initiative - thinks like an owner
Learning mindset: Always learning - has a learning mindset. If we don’t know, we figure it out.
Doesn’t have “No” in their vocabulary
Is self confident and possesses a strong sense of purpose that working is creating a life worth living
This is a small business and everyone wears MANY hats, and this person is always up for a challenge and willing to ask for help when needed
About DMOS Collective
Founded and funded in 2015 with a big Kickstarter idea for a tough, packable shovel that could thrive under heavy loads in remote, mountain environments, DMOS is a fast-growing business that has been featured in press ranging from Popular Mechanics, The Today Show, Maxim, Men’s Journal, Outside Magazine, and more.
DMOS has built a strong collective of rugged individuals who all believe in the power of getting yourself unstuck. Our American-made, ultra-tough, pro-grade tools are built to survive a lifetime of adventure whether hunting, camping, overlanding or just getting up to something, somewhere way off the grid. Headquartered in Alpine, WY—the motorsports capital of our home state—we take pride in the trust we have earned for the tools we make.