Stio Mountain Studio Manager (Retail - FT)

  • Stio
  • Feb 09, 2024
Full time Retail

Job Description

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio® draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog and its Mountain Studio® retail locations in Jackson Hole, Wyoming; Park City, Utah; Boulder, Colorado; Freeport, Maine; Bend, Oregon; Boise, Idaho; Boston, Massachusetts; South Lake Tahoe, California and Bozeman, Montana. 

YOUR ROLE

The Mountain Studio Manager – Jackson Hole is the team and performance leader of their Stio retail location which includes our Jackson Town Square and Teton Village Mountain Studios, plus our local Jackson warehouse and retail marketing efforts. Ongoing responsibilities include driving sales, ensuring store profitability, and providing an exceptional experience that is true to the Stio® brand as customer acquisition is gained in this new market. The MSM creates and meets budget objectives for both revenue and operating expenses, adjusting operating procedures and staffing to compensate for budget shifts. In managing the marketing and merchandising efforts, the MSM helps create strategies to engage the local community and welcome them into the Mountain Studio, partnering with cross-functional colleagues to deliver on those needs. In developing their team, this leader fosters a culture of trust, accountability, and balance amongst their staff, ensures a strong working knowledge of Stio® products, and guarantees best in class operations and service.

The MSM reports to the Retail Area Manager. 

This role is performed in our Mountain Studio location. This Mountain Studio Manager must live within a reasonable commute of Jackson Hole. If applicable, relocation assistance will be provided. 

YOUR RESPONSIBILITIES

  • Plan and execute an exceptional retail environment for customers

  • Inspire and lead team on the sales floor while working alongside them each day

  • Hire and develop associate manager, full-time, part-time, and seasonal employees

  • Forecast and manage of the store budget, including revenue and operating expenses

  • Proactively implement plans to hit monthly, quarterly, and annual goals

  • Implement strategies to drive new customer acquisition and presence in the market

  • Plan and execute visual merchandising and marketing plans

  • Serve as the liaison between your store team and corporate leadership

  • Proactively manage schedule and availability to ensure leadership presence

  • Support a Part-Time Retail Marketing Coordinator, facilitating guidance and cross-functional collaboration for local marketing engagement and activation

YOUR SKILLS AND EXPERIENCE

  • High school equivalency or GED required

  • Bachelor’s or associate degree preferred

  • Retail leadership and/or management experience leading 2+ employees required

  • Experience in building teams and connecting in new market communities

  • 5+ years in retail operations required

  • Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio

  • Budget forecasting experience required

  • Inventory management experience required

  • Proven experience in visual merchandising required

  • Exceptional customer experience, organizational and leadership skills

  • Excellent written and verbal skills required

  • Exceptional interpersonal skills with the ability to communicate with teams at every level of seniority, and across the local community

  • Proficiency Microsoft Office required and Google Suite preferred

  • Commitment to our mission, vision, and values

THE FINE PRINT

  • Annual salary $62,000 to $78,000 based on experience

  • Medical, Dental, Vision plans

  • 401K with match

  • Generous paid time off policies

  • Annual gear allowance

  • Wellness benefits

  • Generous employee discount, industry perks, and more

  • Employee Assistance Program

  • Company Paid Long-Term Disability

  • Must be able to move around the retail space for 8-12 hours per day

  • Must be able to move items upwards of 50 lbs, occasionally traverse ladders

  • Available to work a combination of opening, closing, weekend and holiday season shifts to support the business and scheduling needs in combination with the Associate Studio Manager

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.