Quality Assurance Manager

  • O2 Cleaning
  • May 13, 2022
Full time QA-Quality Control

Job Description


O2 Cleaning is looking to hire a Quality Assurance Manager to join our team. This position will provide support to the operations leaders to maintain high levels of service by ensuring quality control measures are taken and proper supplies are used. This position will also be responsible for inspections of the home and will report to the housekeeping managers. The ideal candidate would be a responsible, self-starter with a fantastic attention to detail for cleanliness and functionality. 

Responsibilities, including but not limited to:

  • Conduct random and scheduled inspections of work in progress and finished work using appropriate checklists for each residence
  • Evaluating performance in accordance with cleaning requirements and provide insights to the managers
  • Oversee quality of cleaning services including standard and move-out cleanings and timely completion of cleans
  • Complete inventory checks of linens and cleaning supplies
  • Track jobs through service app using detailed information and checklists 
  • Act as the point of contact between the housekeeping team and management as needed
  • Perform other duties and special projects as assigned by the operations managers
  • Ensure that the residences are in pristine condition and escalate any issues to management

Qualifications and Skills:

  • Bilingual
  • Experience in housekeeping industry 
  • Knowledge of standard products and chemicals used in the cleaning industry 
  • Ability to provide clear and written instructions
  • Attention to detail
  • Ability to lead and manage a team in the field 
  • Valid driver’s license and reliable vehicle
  • Ability to lift 40lbs 
  • Knowledge of using a smartphone

Members of our team enjoy:

  • Competitive pay
  • A high-performance atmosphere and incredible culture 
  • Health and Dental insurance

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