Job Description
Outpost, a vacation rental management company, is looking to grow our Guest Relations team. This position handles all communication with guests, from selecting the right home for their vacation, assisting throughout their stay, and beyond. We take enormous pride in offering the best customer service in the business, so an ideal candidate would have excellent communication skills, both verbal and written, as well as a strong attention to detail, and the ability to multi-task in a fast-paced environment. If you consider yourself a problem solver and enjoy working as part of a fun, collaborative team, this is the job for you!
Outpost is the largest vacation rental company in Jackson Hole. We manage more than 200 vacation rental properties and are known for creating a thoughtful and meaningful guest and homeowner experience. We offer competitive salaries and bonuses, medical and dental benefits, paid time off, and other adventure and wellness perks, all in a flexible and fun work space in downtown Jackson, WY. Please send your cover letter and resume to [email protected].
Qualifications
- Excellent communication and customer service skills
- Ability to multitask in a very fast-paced environment
- Problem solving skills
- Knowledge of Microsoft Office applications and Apple OS
- Experience in customer service, preferably
- Weekend availability
- Based in Jackson, WY
Outpost is a property management company that specializes in connecting Jackson Hole visitors with homeowners looking to rent their homes. Outpost’s mission is to offer exceptional short-term vacation rentals so folks can get a taste of life in Jackson, and to help homeowners take care or their homes and properties. Although Outpost serves visitors from all over, the company is very community minded by employing locals and educating Jackson Hole visitors on the area as well as being sensitive to our wildlife, our small community, and our conservation efforts, so we can all continue to enjoy beautiful Jackson Hole for years to come. In addition to property management, they offer professional cleaning services through O2 Cleaning and gourmet meal delivery through Provisions.